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Privacy Policy

Effective Date: September 21, 2026

1. Introduction

This Privacy Policy explains how Oasis Web Design ("we", "us", "our", or "the Company"), operating the website at [WEBSITE URL] and the related client portal (together, the "Service"), collects, uses, and protects personal information. By using the Service, you acknowledge the practices described in this Policy. If you do not agree with these practices, please do not use the Service.

2. Information We Collect

We collect information in the following ways: Information you provide directly: • Contact / lead form: your name, email address, phone number (optional), company name (optional), project description, budget range, timeline, current website, and desired features. • Review form: your name, job title (optional), company (optional), star rating, and review text. • Account information: when you are invited to the client portal, your email address and name, and a password you choose. You may also sign in using a third-party provider such as Google, in which case the provider shares the information we request (typically name and email). • Client portal content: project details, support tickets and comments, feature requests, uploaded files, billing information, and information entered into electronic signature workflows. Information collected automatically: • Basic technical data such as IP address, browser type, device type, and approximate region, and usage logs collected by our hosting and platform provider. We do not use advertising pixels, third-party analytics trackers, session recording, or cross-site tracking on this Service. Payment information: • Payment details (such as card numbers) are entered directly into our payment processor, Stripe, and are not stored on our systems. We receive only limited transaction metadata (such as invoice identifiers, amounts, and payment status) needed to manage your account.

3. How We Use Your Information

We use the information we collect to: • Respond to inquiries and provide project quotes and consultations. • Provide, operate, and maintain the Service, including the client portal. • Process payments and manage subscriptions and billing. • Send electronic documents for signature and track signature status. • Communicate with you about your project, invoices, support requests, and feature requests. • Review and publish testimonials you submit (subject to moderation). • Improve and secure our website and Service. • Comply with applicable legal obligations. Where we use your information for direct marketing, we provide a way to opt out.

4. How We Share Your Information

We do not sell your personal information. We share information only as described here: • Service providers: We use third-party providers to operate the Service — including hosting, authentication, database, and email delivery (Base44); payment processing (Stripe); and electronic signatures (DocuSign). These providers process information on our behalf under their own privacy and security standards and only as needed to deliver the service. • Login providers: If you use Google (or another supported provider) to sign in, that provider receives the authentication request. • Legal requirements: We may disclose information where required by law, court order, or regulation, or to protect the rights, property, or safety of our business, our users, or others. • Business transfers: In connection with a merger, acquisition, or sale of assets, information may be transferred; we will notify you of material changes.

5. Third-Party Services

The Service relies on the following third parties, each governed by its own privacy policy: • Base44 — hosting, authentication, database, file storage, and email delivery. • Stripe — payment processing (https://stripe.com/privacy). • DocuSign — electronic signature and document management (https://www.docusign.com/privacy). • Google — optional single sign-on (https://policies.google.com/privacy). We encourage you to review the privacy policies of these providers.

6. Cookies and Similar Technologies

This Service uses minimal local storage and session technologies necessary for it to function — for example, to keep you signed in and to remember your cookie-notice preference. We do not use advertising cookies, third-party analytics cookies, cross-site tracking pixels, or session-recording tools. You can control or delete cookies and local storage through your browser settings; see our Cookie Policy for details. Some features may not function if you disable essential storage.

7. Analytics and Tracking

We do not deploy third-party analytics or advertising trackers. Our platform provider may collect limited, aggregated usage statistics to operate and secure the Service. We may, where permitted, record anonymized product analytics events (such as a form submission) to improve the Service; these events do not include sensitive personal data.

8. Data Storage and Retention

Information is stored on secure infrastructure operated by our platform provider. We retain personal information only as long as necessary to provide the Service and fulfill the purposes described in this Policy, or as required by law, contract, or legitimate business record-keeping. Project and billing records are typically retained for the life of the engagement plus a reasonable period for accounting and legal needs. You may request deletion of your data as described below, subject to legal retention obligations.

9. Data Security

We implement reasonable technical and organizational measures to protect personal information, including encrypted data transmission (HTTPS), access controls, and authentication managed by our platform provider. Payment data is handled by Stripe under its security standards. However, no system is perfectly secure, and we cannot guarantee absolute security of information transmitted over the internet.

10. Your Privacy Rights

Depending on your location and applicable law (for example, state privacy laws in the U.S.), you may have the right to: • Know what personal information we collect about you. • Access and obtain a copy of your personal information. • Correct inaccurate personal information. • Request deletion of your personal information. • Opt out of the "sale" or "sharing" of personal information and of certain profiling. We do not sell or share personal information for cross-context advertising. • Limit use of sensitive personal information where applicable. • Withdraw consent where we rely on consent. To exercise any of these rights, contact us at [CONTACT EMAIL]. We will verify your identity and respond within the timeframe required by applicable law. We do not discriminate against users who exercise privacy rights.

11. Children's Privacy

The Service is not directed to children under 16, and we do not knowingly collect personal information from children. If you believe a child has provided us information, contact us and we will delete it.

12. International Users

The Service is operated from the United States. If you access the Service from outside the U.S., your information is processed in the U.S. and governed by this Policy and applicable U.S. law.

13. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated version on this page with a revised effective date. Material changes will be communicated through the Service where practical. Continued use after changes constitutes acceptance of the updated Policy.

14. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, contact us at: Oasis Web Design [CONTACT EMAIL] [BUSINESS ADDRESS] (603) 704-0471